the small print

Terms & Conditions

The following Terms and Conditions will apply to your booking. We believe that they’re fair and clear. Please read them carefully.
  • Full refunds are at the discretion of Best of the Netherlands tours for cancellation more than 48 hours before departure.
    In case of cancellation less than 48 hours before the tour start and in case of no-show, the full tour price per customer is charged.
    The terms of cancellation as mentioned above also apply to bookings that are made less than 48 hours before the tour start.

  • Please arrive 10 minutes before departure – as missed tours cannot be refunded.
    It is also the responsibility of the Passenger to ensure that he / she adheres to the departure times from every tour- destination given in the Itinerary’s and by the company’s representatives. Our vehicles can’t be held for Passengers who are late. In such cases full cancellation charges will apply and the Company shall have no further liability to that Passenger.
  • We reserve the right to cancel or alter tour itineraries due to weather conditions, availability or other circumstances without our control. Full refunds will be given if cancellation took place by Best of The Netherlands tours.
  • We also reserve the right to cancel tours in case the minimum number of 3 participants is not reached. Full refund is given when this happens.
  • We do not accept liability or responsibility for the actions of other contractors, their employees or representatives.
  • Luggage is restricted to one small/medium piece per person.
  • All tour return times are approximate.
  • We are a family friendly operator and welcome children of 3 years and over.
  • The tour price per person is stated in Euros. All prices are quoted including VAT. The Tour Price is due at the time of booking.
  • Customers agree that their data, in particular name, (e-mail) address, birth date, nationality, and credit card details, are collected by Best of The Netherlands tours for the carrying out of our services.
  • On the occasion of the booking, customers shall inform Best of The Netherlands tours of their credit card details. If bookings for customers are made by third parties (including bookings of customers for other customers), such third parties are liable both for payment of the booked service and customers’ agreement to these terms & conditions.
  • Pets are not allowed on our tours with the exception of companion dogs for disabled persons.
  • Adequate health and accident insurance coverage is the responsibility of the customers.
  • Joining a tour under the influence of drugs and/or excessive alcohol is not permitted.
  • Customers are obliged to wear seat belts.
  • Customers undertake all activities at their own risk. Any liability of Best of The Netherlands tours is limited to the Tour Price. Liability for slight negligence, assisting persons as well as consequential damages and lost profit is excluded. Best of The Netherlands tours also does not assume any liability for the disappearance of personal items, cash, valuables, luggage, photographic equipment, etc. as well as loss, theft, damage or misuse of checks and credit cards.
  • Dutch law shall apply to the legal relationship between the customer and Best of The Netherlands tours (with the exclusion of conflict of law rules).

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